aiready.family

Career Explorer Office and admin

Changing shape

Interviewers, except eligibility and loan

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

5
AI Resistance Index 5 of 99

Among the careers AI is changing fastest: more resilient than 5% of the 831 careers we score. AI exposure is very high (the Bureau of Labor Statistics rates it very high), and US jobs are projected to change by -10.4% by 2035, expected to shrink. The work leans on emotional intelligence.

AI can do many of the tasks, and hiring is expected to grow slower than average or to shrink. The job is likely to change, so build the human parts of it.

Median pay (2025)
$45,920
Job growth to 2035
-10.4%
Openings a year
13,200
People doing it (2025)
154,000
Usual route in
High school diploma, then short on-the-job training
Open the full picture Ask Mr Thoob about it

Where people already use AI for this work

  • Evaluate the quality or accuracy of data
  • Provide information to guests, clients, or customers
  • Compile records, documentation, or other data

From Microsoft Research, Working with AI (2025).

Work AI rarely helps with

  • Interview people to obtain information
  • Resolve personnel or operational problems
  • Negotiate contracts or agreements

What the work looks like

  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Locate and list addresses and households.
  • Identify and report problems in obtaining valid data.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.

From O*NET 31.0, US Department of Labor.

What the Bureau of Labor Statistics expects

  • Fewer of these jobs, as digital data collection allows fewer interviewers to focus on more complex and nuanced tasks.

Careers using similar strengths, with a stronger outlook

Also known as: Admissions Clerk, Admissions Representative, Interviewer, Registration Clerk, Admitting Representative, Data Collection Assistant, Market Research Interviewer, Research Interviewer.

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Sources: US Bureau of Labor Statistics Employment Projections 2025 to 2035; O*NET 31.0; Microsoft Research (2025); Anthropic Economic Index (2026); Eloundou and colleagues (Science, 2024); Felten, Raj and Seamans (2023). How we score. Updated 12 October 2026.