Terms of Service
The agreement, in plain words.
- The research and tools are free. They are guidance, not professional advice.
- Action Plan: delivered within 3 business days, two free revisions within 30 days, full refund if we are late.
- Pre-orders: delivered by 30 November 2026, or you can have a full refund.
- Your legal rights as a consumer where you live are never reduced by these terms.
1. About these terms
aiready.family is run by Quantumleap Insights LLC, a company registered in Washington State, USA ("we", "us"). These terms apply when you use aiready.family, the Career Playbook, the Career Research Guide, or buy anything from us. By using the sites or placing an order, you agree to them. Our Privacy Policy explains how we handle your information.
You must be 18 or over to buy from us. Young people under 18 may use the free tools, and those under 13 only with a parent.
2. The free research and tools
Our career scores, research, Playbooks and plans are general guidance based on published research. They are not careers, educational, financial, legal or immigration advice, and they cannot predict what will happen to any particular job or person. Scores are estimates and change as new evidence arrives.
The Career Playbook is written with the help of AI and can contain mistakes. Please check anything important, such as programme deadlines, entry requirements and costs, with the school, college, employer or programme itself before acting on it.
We try to keep the free tools available, but we may change, pause or stop them.
3. Using our sites
Please do not:
- copy our research or scores in bulk, or use automated tools to scrape the sites;
- use our content or the Playbook to build or train another product or AI model;
- misuse our forms, overload our systems, or try to get around our security or usage limits;
- post anything unlawful, abusive or misleading on the feedback board, or anyone else's personal information.
We may remove feedback posts and block access to anyone who breaks these rules.
4. Our content and how you can use it
We own the research, scores, methods, text and designs on our sites and in what we deliver. You may:
- use them for your own family's planning;
- share links freely;
- quote short extracts or a few scores with the credit "Source: aiready.family".
Beyond that, and beyond what a product you bought allows (section 7), including our scores or findings in guidance materials, slides or reports you share with others needs a Practitioner Licence or written permission from us. You may not resell what you buy from us or publish it in full.
5. Buying from us
- Prices are in US dollars. Your bank may add a currency conversion fee.
- Payment is taken by Stripe at checkout. We never see your full card details.
- Your order is accepted when your payment goes through and you receive Stripe's receipt. We will confirm what happens next by email.
- Mistakes. If a price on our site is clearly wrong, we will contact you before going ahead, and you can cancel for a full refund.
- Card statements show the charge as QUANTUMLEAP AIREADY.
6. 90-Day Action Plan
- What you get. One personalised plan for one named child, covering the next 90 days, built from their free Career Playbook and what you tell us, and delivered by email within 3 business days of payment. "Business days" means Monday to Friday, excluding US public holidays.
- Revisions. If something misses, reply within 30 days of delivery and we will rework it, up to two times, at no cost.
- On-time promise. If we do not deliver within 3 business days, you can have a full refund on request, and you keep the plan when it arrives.
- Starting straight away. When you order, you ask us to start work as soon as you pay, and you accept that once the plan is delivered you can no longer cancel.
- Cancelling before delivery. Email us before the plan arrives and we refund you, less a fair amount for work already done.
- After delivery. A delivered plan is not refundable unless it has a major fault or is not what we described, apart from the promises above. This does not affect any rights you have under the law where you live.
- One child per plan. A plan is for the child named on it and is not for resale.
The order page shows a short version of these terms (version ap-terms-v1).
7. Career Deep-Dive and Practitioner Licence
Both are pre-orders. You pay now at the founding price, and we deliver with the Autumn 2026 research update.
Delivery date
We will deliver your Deep-Dive, or open your Licence, by 30 November 2026. If we miss that date, you can cancel and have a full refund.
Cancelling a pre-order
When you pre-order, you ask us to deliver as soon as it is ready, and you accept that once it is delivered you can no longer cancel. Until then, you can cancel within 14 days of ordering for a full refund.
Career Deep-Dive ($29, or $79 for all six countries)
A detailed report on one career, for one country or for all six we cover (UK, US, Canada, Australia, New Zealand and India), sent by email. You may use it yourself and share it inside your own school or organisation.
Practitioner Licence ($499 for the first year)
- Includes every Career Deep-Dive for every country, every research update, and a monthly digest of what changed, for 12 months from the day the licence opens.
- Permission to cite. You may use our scores, findings and short extracts in your own guidance materials, presentations, reports and advice, with the credit "Source: aiready.family". You may not republish full reports or datasets, resell them, or use them to train AI models.
- Who it covers. The licence is for the person who buys it, or one person they name. For a team or a whole institution, contact us.
- No automatic renewal. This is a one-off payment. We will contact you before your 12 months end, and you choose whether to renew.
8. Institution Briefings and Talk Kits
When you send a request, we reply within one business day with a written scope note: the question, method, delivery window and price. Prices on our site are indicative. The scope note, together with these terms, forms our agreement once you accept it and pay. Delivery windows start when we receive payment. If we cannot do the work properly, or it would compromise the independence of our research, we will say so and decline or rescope. Cancellation terms for briefings are set out in your scope note. Every briefing includes a 12-month Practitioner Licence.
9. Career Assistant waitlist and credit
Joining the Career Assistant waitlist is free and does not commit you to buying. We currently plan to open it in early 2027, but dates can change. If you join the waitlist now, we hold the $249 a year founding price for you, and it stays the same for as long as you remain a member. If you bought an Action Plan, the $49 you paid is credited towards the Career Assistant if you join it, or its waitlist, within 90 days of delivery. The credit is kept until the Career Assistant opens, cannot be exchanged for cash, and cannot be transferred.
10. Refunds and cancelling
- Action Plan: full refund if not delivered within 3 business days (section 6).
- Pre-orders: full refund if not delivered by 30 November 2026 (section 7).
- Cancelling before delivery: Action Plan, see section 6; pre-orders, within 14 days of ordering and before delivery, see section 7.
- UK and EU consumers: you have a legal right to cancel within 14 days. Because you ask us at checkout to start or deliver straight away, that right ends once the plan or report has been delivered.
- Faults: if anything we deliver has a major fault or is not as described, we will fix it or refund you.
- Other countries: you keep every right your local consumer law gives you.
- How to ask: email insights@quantumleap.llc with your order reference. We refund to the original card within 14 days of agreeing a refund.
- Please talk to us first. If something is wrong, email us before disputing a charge with your bank. We will put it right quickly.
11. Our responsibility to you
We take reasonable care and skill in everything we deliver. If we let you down, we will try to put it right first.
Because our research is general guidance, we are not responsible for decisions about education, careers or money made using it, or for losses we could not reasonably have foreseen. Otherwise, our total responsibility to you for any order is limited to the amount you paid for it.
Nothing in these terms limits our responsibility where the law does not allow it to be limited. This includes death or personal injury caused by negligence, fraud, and your legal rights as a consumer.
Our sites link to other websites and tools that we do not control. We are not responsible for their content or how they treat your information.
12. Law and disputes
These terms are governed by the laws of Washington State, USA, and disputes go to the courts of King County, Washington. If you are a consumer living in another country, you also keep the protection of the mandatory laws of your country and can bring a claim in your local courts. We would always rather sort out a problem by talking first.
13. Changes
We may update these terms, for example when we add a new service. The terms that apply to an order are the ones in force when you placed it. We will update the date at the top whenever we change them.
14. Contact us
Quantumleap Insights LLC, Washington State, USA
Email: insights@quantumleap.llc