Career Explorer Business and finance
Changing shape
Tax examiners and collectors, and revenue agents
Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.
Among the careers AI is changing fastest: more resilient than 5% of the 831 careers we score. AI exposure is very high (the Bureau of Labor Statistics rates it very high), and US jobs are projected to change by -1.0% by 2035, expected to shrink. The work leans on ethical judgement.
AI can do many of the tasks, and hiring is expected to grow slower than average or to shrink. The job is likely to change, so build the human parts of it.
- Median pay (2025)
- $62,370
- Job growth to 2035
- -1.0%
- Openings a year
- 4,400
- People doing it (2025)
- 60,100
- Usual route in
- Bachelor's degree, then moderate on-the-job training
Where people already use AI for this work
- Provide information to guests, clients, or customers
- Respond to customer problems or inquiries
- Explain regulations, policies, or procedures
From Microsoft Research, Working with AI (2025).
Work AI rarely helps with
- Examine financial activities, operations, or systems
- Collect fares or payments
- Record information about legal matters
What the work looks like
- Collect taxes from individuals or businesses according to prescribed laws and regulations.
- Send notices to taxpayers when accounts are delinquent.
- Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property.
- Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.
- Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems.
From O*NET 31.0, US Department of Labor.
Careers using similar strengths, with a stronger outlook
- Accountants and auditorsGrows with AI, Index 14, +5.0%
- Loan officersChanging shape, Index 6, +1.1%
- Financial examinersGrows with AI, Index 30, +9.3%
- Compliance officersGrows with AI, Index 21, +3.8%
Also known as: Revenue Agent, Tax Collector, Tax Compliance Officer, Tax Examiner, City Tax Auditor, Collections Specialist, Revenue Collector, Revenue Officer.
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Sources: US Bureau of Labor Statistics Employment Projections 2025 to 2035; O*NET 31.0; Microsoft Research (2025); Anthropic Economic Index (2026); Eloundou and colleagues (Science, 2024); Felten, Raj and Seamans (2023). How we score. Updated 12 October 2026.