Career Explorer Management
Grows with AI
Social and community service managers
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
More resilient than most: more resilient than 63% of the 831 careers we score. AI exposure is high (the Bureau of Labor Statistics rates it very high), and US jobs are projected to change by +7.2% by 2035, faster than average. The work leans on emotional intelligence and creative vision.
AI can help with many of the tasks, and demand is still growing. Being fluent with AI is the edge here.
- Median pay (2025)
- $80,390
- Job growth to 2035
- +7.2%
- Openings a year
- 18,500
- People doing it (2025)
- 231,000
- Usual route in
- Bachelor's degree
Where people already use AI for this work
- Respond to customer problems or inquiries
- Monitor individual behavior or performance
- Evaluate programs, practices, or processes
From Microsoft Research, Working with AI (2025).
Work AI rarely helps with
- Develop organizational policies, systems, or processes
- Direct organizational operations, activities, or procedures
- Supervise personnel activities
What the work looks like
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Direct activities of professional and technical staff members and volunteers.
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
From O*NET 31.0, US Department of Labor.
Careers using similar strengths, with a stronger outlook
- Entertainment and recreation managers, except gamblingGrows with AI, Index 68, +6.0%
- Speech-language pathologistsGrows with AI, Index 77, +16.6%
- Medical and health services managersGrows with AI, Index 76, +24.2%
- Human resources managersGrows with AI, Index 68, +5.5%
Also known as: Child Welfare Services Director, Social Services Director, Transitional Care Director, Vocational Rehabilitation Administrator, Adoption Services Manager, Children's Service Supervisor, Clinical Services Director, Community Services Director.
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Sources: US Bureau of Labor Statistics Employment Projections 2025 to 2035; O*NET 31.0; Microsoft Research (2025); Anthropic Economic Index (2026); Eloundou and colleagues (Science, 2024); Felten, Raj and Seamans (2023). How we score. Updated 12 October 2026.