Career Explorer Transport and logistics
Grows with AI
Passenger attendants
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
More resilient than most: more resilient than 60% of the 831 careers we score. AI exposure is high (the Bureau of Labor Statistics rates it high), and US jobs are projected to change by +6.0% by 2035, faster than average. The work leans on emotional intelligence.
AI can help with many of the tasks, and demand is still growing. Being fluent with AI is the edge here.
- Median pay (2025)
- $37,720
- Job growth to 2035
- +6.0%
- Openings a year
- 4,300
- People doing it (2025)
- 27,200
- Usual route in
- High school diploma, then short on-the-job training
Where people already use AI for this work
- Provide general assistance to others, such as customers, patrons, or motorists
- Provide information to guests, clients, or customers
- Explain regulations, policies, or procedures
From Microsoft Research, Working with AI (2025).
Work AI rarely helps with
- Operate transportation equipment or vehicles
- Maintain operational records
- Signal others to coordinate work activities
What the work looks like
- Perform equipment safety checks prior to departure.
- Explain and demonstrate safety procedures and safety equipment use.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Signal transportation operators to stop or to proceed.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
From O*NET 31.0, US Department of Labor.
Careers using similar strengths, with a stronger outlook
- Locker room, coatroom, and dressing room attendantsHuman edge, growing, Index 76, +6.4%
- Stockers and order fillersHuman edge, growing, Index 88, +8.9%
- Shuttle drivers and chauffeursHuman edge, growing, Index 87, +7.1%
- Physical therapist aidesHuman edge, growing, Index 87, +4.0%
Also known as: Bus Aide, Bus Assistant, Bus Attendant, Bus Monitor, Attendant, Cabin Attendant, Fare Enforcement Officer, Transportation Aide.
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Sources: US Bureau of Labor Statistics Employment Projections 2025 to 2035; O*NET 31.0; Microsoft Research (2025); Anthropic Economic Index (2026); Eloundou and colleagues (Science, 2024); Felten, Raj and Seamans (2023). How we score. Updated 12 October 2026.